Covid-19 New Procedures

Due to the unprecedented circumstances we have made the following changes to our working procedures.

  • We are offering a contactless delivery service only
  • Collections can no longer be made from our studio
  • Enquiries & orders will be taken over the phone, via email or via social media
  • Contactless payments – we are no longer accepting cash. Payment can be made by BACS or credit/debit card
  • Our Balloon Crew will be wearing gloves during delivery
  • All our equipment will be re-sanitised regularly throughout the day
  • All our Balloon Crew will implement increased hand hygiene routines
  • Our van driver will carry hand sanitiser for regular and frequent use during delivery rounds
  • All orders will be placed in clean biodegradable balloon bags for a speedy and efficient delivery
  • Our drivers will deliver our order to the doorstep using a ring and retreat method
  • We will not leave your delivery unattended

Now that the peak of the virus has passed we have returned to work with increased hygiene & social distancing protocols in place.

Thank you for choosing Celebrate. We look forward to helping you make every occasion extra special during such difficult times.