Covid-19 New Procedures
Great news – we deliver direct to your door at home, to the restaurant you have booked or to a venue of your choice!
Otherwise you can enquire or place an order via phone email or social media.
Please note due to the unprecedented circumstances we have made the following changes to our working procedures.
- We are now a delivery service only
- Collections can no longer be made from our studio
- Enquiries & orders will be taken over the phone, via email or via social media
- Contactless payments – we are no longer accepting cash. Payment can be made by BACS or credit/debit card
- Our Balloon Crew will be wearing gloves during delivery
- All our equipment will be re-sanitised regularly throughout the day
- All our Balloon Crew will implement increased hand hygiene routines
- Our van driver will carry hand sanitiser for regular and frequent use during delivery rounds
- All orders will be placed in clean biodegradable balloon bags for a speedy and efficient delivery
- Our drivers will deliver our order to the doorstep using a ring and retreat method
- We will not leave your delivery unattended
Now that the peak of the virus has passed we have returned to work with increased hygiene & social distancing protocols in place.
Thank you for choosing Celebrate. We look forward to helping you make every occasion extra special during such difficult times.