Please note due to the nature of our product we do not offer returns.

We do give a guarantee on our products. We state that all our balloons will last for a minimum of 3 days.

If your balloons do not last for a minimum of 3 days* we require you to make contact with us immediately.

We will offer a like for like replacement, or if this is not possible, a refund for the faulty balloon will be offered at the time of the return.

*The balloons must show no signs of man handling, must not have been burst accidentally and will not be replaced or refunded if our care instructions have not been followed including avoiding anything sharp or hot, keeping them at room temperature and removing them from their balloon bag.